Why Choose Us?
Superior Craftsmanship and Quality Assurance
At BIJOUX PALACE, our artisans and manufacturing technology are dedicated to producing luxury series products with the finest craftsmanship. Our use of thick gold plating techniques, identical to those in high-end jewelry, ensures that our products are flawless. We proudly state that our jewelry can meet your expectations, indistinguishable from the top-tier jewelry you wear on your wrist, neck, or ears. Before shipping, our dedicated staff conducts detailed quality checks on each product to ensure they meet our stringent standards in appearance and quality. We regularly upgrade our techniques and materials, with products available in different grades that may vary in price accordingly.
Unmatched Price Advantage
BIJOUX PALACE boasts the largest fashion jewelry manufacturing and transportation line in Hong Kong, where top-quality supply chains and jewelry craftsmen gather. This gives us the confidence to offer high-quality jewelry. While we do have expensive pure gold jewelry, it's not what you need, as high-end jewelry requires hard alloys to create such classic designs. With ample supply and niche brand promotion, we've eliminated unnecessary costs, meaning there's no brand markup, allowing you to easily select and own the jewelry you desire.
Global Logistics Assurance
BIJOUX PALACE provides fully trackable logistics services, with all orders and shipping labels photographed for records. Both you and our store keep a copy of the delivery receipt. In the case of lost shipments or customs refusals, replacements are sent free of charge. Customers in non-conflict zones will receive their purchases smoothly, but due to policies in certain countries or regions, delivery is unavailable to the following countries:
- Asia: South Korea, Vietnam, Pakistan
- Africa: Entire continent
- Europe: Ukraine, Russia, Norway, Turkey
- South America: Mexico, Brazil, Argentina
Outside these regions, logistics operate normally, with specific delivery times indicated after you enter your shipping address. Additionally, packages to Israel can be shipped normally, though the delivery timeline may vary with the current situation in the Middle East. For further inquiries, please contact us.
Trusted Brand Reputation
BIJOUX PALACE is a high-end jewelry wholesaler based in Hong Kong. To meet the emotional needs of our overseas customers, we have established an online store, earning loyalty and positive word-of-mouth. Our goal is to be your trusted brand, not just a one-time purchase.
Data and Payment Security
Your personal information is encrypted according to the EU's 2018 General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We do not disclose user personal data. Payments are secured through trusted gateways that interface with your bank, safeguarding against any risky transactions and protecting your financial assets. We offer Cash on Delivery (COD) options in Southeast Asia and Taiwan. Please consult our sales representatives for more details.
Exceptional Customer Service
We place a high priority on customer satisfaction, offering multilingual customer support. You can reach us via WhatsApp or Email. Our customer service team is available 24/7, ready to answer your questions and provide support. Whether it's day or night, weekday or weekend, feel free to contact us for assistance.
For any post-purchase issues, please contact our after-sales team. For product-related concerns, refer to our return & refund information. Our goal is to deliver outstanding customer service and ensure your satisfaction. Whether you have order inquiries, product questions, or any other concerns, we are here to listen and resolve them. Please reach out to our customer service team, and we will respond promptly with the necessary support. Thank you for choosing us; we look forward to providing you with excellent customer service.